About the job
Mercy Multiplied is a nonprofit Christian organization with residential and outreach programs designed to empower people of all ages to live in freedom from life-controlling behaviors and situations, including eating disorders, self-harm, drug and alcohol addictions, unplanned pregnancy, depression, sexual abuse, and sex trafficking. Our residential program is for young women ages 13-32 and our goal is to help residents permanently stop destructive cycles, discover purpose for their lives, and become productive and thriving individuals. Our outreach programs and resources are based on the same biblically based principles used by Mercy homes.
The staff at Mercy Multiplied is a team of talented, fun, and hardworking people across four U.S. locations who work together to serve one mission: to provide opportunities and resources for all to experience God’s unconditional love, forgiveness, and life-transforming power.
We are looking for skilled, enthusiastic, service-minded people for our team. In addition to being a part of a mission that is greater than themselves, staff enjoy the following:
Opportunities to exercise their faith working alongside a supportive team of believers.
Sessions led by dynamic Bible teachers and Christian speakers and authors brought in from all over the world.
Jeans every day and a casual dress code on Fridays.
A generous period of paid time off during the Christmas holiday.
Great work environment and office spaces.
We have an immediate opening for a full-time Administrative Assistant/TC Liaison staff in our home located in St. Louis, Missouri.
To be successful in this role, one must have the following:
Bachelors degree in Social Science preferred but not required.
Must have a high school diploma or pass a general educational development test (GED).
Previous residential or social work experience preferred
Excellent interpersonal skills required
Exception communication skills are required (written and verbal)
Must be a people person who is very detail oriented and able to work under constant deadlines
Must be familiar with youth in transition and with residential programs
Must be able to multi-task and handle numerous crisis and non-crisis situations with the ability to prioritize these situations
Must be dependable and able to work alone
Must be a team player and flexible to help as needed
Excellent experience in Microsoft Word, Excel and Outlook
Must have a thorough understanding of, and dedication to, the vision of Mercy Multiplied, along with demonstrated Christian work ethics
Summary of Responsibilities:
TC Liaison Duties:
Assists primary counselor with aftercare plans by conducting weekly meetings with current residents approaching graduation
Schedules and coordinates Life Skills Classes for upcoming graduates
Facilitates Transitional Care Life Skills video presentation and conversation surrounding resident’s forthcoming transition and Mercy Multiplied’s shift in support
Former resident contacts and communication:
Provides supportive confrontation, action plans, and challenges former residents and graduates from their Mercy home within the resident’s first year after leaving the program
Answers and returns phone calls and emails appropriately
Provides a Weekly Liaison Contact Report to TC Manager providing summary of week, including names of all former residents and graduates with whom they communicated
Receives feedback on follow-up needed with former residents and graduates from TC Manager
Receives Aftercare Forms from all accountability partners during their 6-month commitment with graduates and provides support as needed
Works with Transitional Care Manager to act as a resource for graduates for immediate intervention and connection to community resources
Sets appropriate boundaries and maintain a coaching rather than a counseling stance in all communication with former residents and graduates
Administrative Assistant Responsibilities:
Reviews the Daily Report to stay informed of things going on with residents in the home
Provides administrative support to the Director of Counseling and Counseling Staff (typing, filing, faxing, calling, etc.)
Manages aftercare schedule, ensuring that Director of Counseling and appropriate Counselors are informed
Schedules 30/90 Day Resident Evaluations and works with Director of Counseling to coordinate group schedule and resident assignments
General Home Responsibilities:
Assists in transporting residents to and from the mall and special outings as needed
Monitors the residents while they are away from the home and addresses disciplinary issues as the need arises.
Assists as needed throughout the Home
Must be responsible for safe transportation of residents when needed
Runs errands for the home as necessary
All positions at Mercy Multiplied require mature Christians with a dedicated work ethic. All full-time positions have great benefit offerings, including medical, dental, and vision insurance for staff and their immediate family. We also provide life insurance, disability insurance, paid time off, and a retirement savings plan. Mercy Multiplied only hires and employs individuals who live a lifestyle conducive to Christian principles. Only qualified candidates need apply (no phone calls please).
***Please upload both your one-page testimony and cover letter in the cover letter field below as one document.***