About the job
Reporting to the Co-Director of the Planning, Learning, and Disaster Response (PLDR) Department, the Learning and Evaluation Systems Coordinator will:
1. Develop and coordinate use of common planning, monitoring, evaluation, and reporting (PMER) tools and processes throughout all MCC program, with an emphasis on learning.
2. Develop and conduct PMER training and capacity building activities for all international and domestic program staff and service workers.
3. Develop and coordinate internal and external networks for knowledge sharing of MCC program practice.
4. Carry out evaluative research into the impact of MCC’s program
This position requires extensive contact with MCC program leadership at regional, provincial, national, and international levels for coaching, training, and sharing information, with a requirement of excellent oral and written communication skills. The coordinator is responsible for leading, oversight of, support for and modifications of planning, monitoring, and evaluation tools and processes and reporting templates and processes used by MCC program staff. The coordinator oversees the work of programmers who maintain and update MCC’s program and M&E software, and its integration with other MCC systems.
Must be able to interact with program directors and staff internationally and in US and Canada, and with peer agencies and partners. Must understand MCC’s program PMER system and serve as a resource for those doing PMER work in MCC. Serves as the project manager for MCC’s program data and M&E software. Must be able to track multiple activities across MCC’s programs and work with the PLDR co-director to gather, compile and analyze data about MCC program for management and governance-level reports. This position will coordinate with Communications, Donor Relations, Financial Services, and HR departments regarding their needs and expectations around MCC’s program and M&E software.
Must be a self-starter and leader in initiating and maintaining contacts with Program Directors, Area Directors, MCC Reps, PLDR Coordinators, and relevant program staff regarding PMER within MCC and the use of MCC’s PMER tools and processes. Must be a motivator for MCC Reps and other program leaders regarding their use of PMER tools, templates, and processes. Requires leadership in developing capacity-building training for staff, for promoting new PME tools, and for resourcing periodic program reviews. Overall work is reviewed in regular check-in meetings with supervisor and through annual appraisals.
Serves all MCC program directly through work with MCC’s planning, monitoring, evaluation, and reporting system. Serves MCC governance structures through facilitation of clear and useful reporting on MCC program work.
20% Management/oversight of development of program data/M&E software
10% Networking/relationship building
1. In collaboration with the Learning and Evaluation (Operating Principles) coordinator, develop and conduct PMER training and capacity building activities for all international and domestic program staff and service workers.
- Coordinate and facilitate the Program Skills training as part of general MCC orientations
- Oversee and conduct training for using the MCC PMER system, including facilitating workshops at regional MCC gatherings.
- Maintain contact with external consultants who can be called on to help with training, evaluation and learning activities.
- Oversee and sponsor cross-agency learning.
- Organize capacity building or learning workshops and conferences that connect MCC programs, including virtual sessions with the global PME Network.
- Consult via email, phone, or Teams with Reps and others who have questions about MCC’s reporting system and about using MCC’s program and M&E software (currently PlanWin).
- Develop and share resources and best practices for planning, monitoring, and evaluation.
2. In coordination with the Learning and Evaluation (Operating Principles) coordinator, oversee development and use of PMER tools, processes and resources
- Identify gaps in PLDR resources for supporting PMER efforts; consult with PLDR Directors about who should develop those resources.
- Work with MCC’s PMER handbook, tools, and templates, managing periodic revisions as needed. Develop additional planning tools or templates as needed for MCC programs.
- Analyze planning, reporting and learning needs and determine priorities for improves MCC's PME system.
- Coordinate PME working group and other stakeholders to improve MCC’s PME system.
3. Track MCC program reviews:
- Keep a master schedule of scheduled reviews
- Review Terms of Reference for program reviews and prepare an annual board report summarizing lessons learned/issues needing further work across MCC program.
4. Manage development and use of MCC’s program and M&E software and serve as the project manager developing and managing that software.
- Oversee any consultants or MCC staff tasked with maintaining or developing MCC’s program and M&E software.
- Analyze planning, reporting and learning needs and determine priorities for improves MCC PME system and program data/M&E software.
- Manage upgrades (including testing) of MCC's program data and M&E sowftware; ensure deadlines; assist users transition to new versions of MCC’s program data and M&E software.
- Ensure training for users of MCC’s program data and M&E software.
- Liaise with Communications, Donor Relations, Financial Services, Human Resources, and IT on various matters connected to MCC’s program data and M&E software.
- Coordinate PME and PlanWin working groups tasked with improving MCC’s program data and M&E software.
5. Coordinating online learning and collaboration related to PMER. Participation in MCC’s standing committee on orientation and professional development.
6. Give leadership to efforts to measure and track agency-wide impact
- Support the PLDR Research Associate in the compilation of the annual MCC outputs and outcomes report.
- Monitor NGO trends in agency-level outcomes reporting, making recommendations to PLDR Directors about how MCC’s agency-level reporting might be strengthened.
7. Collaborate with the Learning and Evaluation (Operating Principles) coordinator on setting the PLDR research agenda.
- Carry out evaluative research into the impact of MCC’s program and the effectiveness of MCC’s PMER system, making recommendations for improvement.
Travel required: 20%
All MCC workers are expected to exhibit a commitment to: a personal Christian faith and discipleship; active participation in a Christian church or Christian community; and nonviolent peacemaking. MCC is an equal opportunity employer, committed to employment equity. MCC values diversity and invites all qualified candidates to apply.
- Legal eligibility to be employed in the U.S. is required.At least three years experience in implementing or supporting humanitarian assistance, sustainable community development, or peacebuilding projects.
- Practical and theoretical knowledge of outcomes-based planning, monitoring, and evaluation for humanitarian relief, development, and peacebuilding work.
- Close familiarity with participatory methods for conducting situation assessments, planning, monitoring, and evaluation.
- Extensive experience in planning and facilitating workshops and other learning events, including in intercultural settings.
- Dynamic presenter who can convey information in an engaging fashion and stimulate participatory learning.
- Strong research and writing skills.
- Experience with using and managing program data and monitoring/evaluation software.
- Experience developing online modules for learning management systems.
- Ability to keep multiple projects moving ahead simultaneously.
- Competency in more than one language desirable (Spanish or French a plus).