Lead Family Advocate at Joshua Station/Mile High Ministries
Denver, CO 80204

Job Description

Program:  Joshua Station

Job Title: Lead Family Advocate

Employment Status:  Full-time, exempt

Salary Range/Benefits:  $55,000-$63,000/Benefits include vacation, health/dental/vision 75% coverage, HSA

Reports To:  Director of Joshua Station

Send resume to ajackson@milehighmin.org

Open until position is filled


Mile High Ministries is committed to practicing diversity, equity, and inclusion as an organization, and embedding this approach in everything that we do.  We welcome candidates who identify as BIPOC, LGBTQ and people of all genders.

Mile High Ministries seeks God’s peace for our city through the creative, compassionate, and prayerful development of people and communities.

MHM is both a spiritual community and a non-profit organization. As a non-profit organization, we put our ideals into action through the best practices of community development efforts like supportive housing, legal services, job training, leadership development and more.

As a spiritual community, we pursue practices that encourage personal transformation and lifestyles of generosity, peace, and self-emptying love. “Act justly, love mercy, and walk humbly with God.” (Micah 6:8) The Business Manager is a spiritual leader at Mile High Ministries, and must be able to integrate our mission, vision, and values both personally and professionally.


Purpose of Position

The Lead Family Advocate directs a small team of Family Advocates who invite formerly homeless families to an experience of mutual healing and belonging through redemptive community.


The Lead Family Advocate is responsible for providing support and supervision to the family advocate team, while also working to support the program’s family engagement approach. This position will have a small caseload and will assist resident families in developing and implementing a Family Action Plan with goals and objectives.  The Lead Family Advocate will work as part of the program’s broader team to expand family engagement strategies - strategies that will create a sense of belonging and shared community among families, with the goal of enhancing the relationships and support that families provide to one another.


This position will participate in the leadership team of the broader MHM organization of which Joshua Station is an important part.

Duties and Responsibilities

Lead Family Advocate

§  Provide support to Family Advocates

o   Models exemplary family engagement practices for other Family Advocates, including but not limited to an ability to demonstrate and execute the program’s family engagement approach and strategies

o   Provides peer mentoring and/or informal coaching to other Family Advocates on the family engagement approach and strategies

o   Serve as a strategizing partner with Family Advocates in developing and supporting a Family Action Plan for each family

o   Debrief with Family Advocates to process difficult interactions with families, supporting them with reflection and perspective taking

o   Supports family advocates with appropriate and detailed record keeping

o   Contributes to and supports a positive, team-oriented work environment

o   Assist with hiring and orientation of new Family Advocates

§  Provide Professional Development

o   Attend and participate in regularly scheduled team meetings, reflective consultations, and one-on-one meetings with Family Advocates

o   Assist in evaluating staff training needs and implements or coordinates special training

§  Program Review

o   Research, evaluate and implement best practices for helping families move from homelessness into healthy, sustainable, and interdependent ways of living

o   Articulate measurable desired outcomes for the program and track the program’s progress on reaching those outcomes

o   Guide the direction of the “after-care” effort for JS residents including seeking input from past residents for program evaluation

Family Advocacy

§  Maintain a case load of approximately 5 families

§  Meet weekly with family

§  Assist in accessing resources

§  Develop Family Action Plan with families and track progress

§  Assist in interviewing and screening potential new families

§  Coordinate services with government and community programs including social services, housing authorities, probation, and treatment providers

§  Keep appropriate records of all family contacts, progress reports and other activities

§  Attend all appropriate staffing meetings and community meetings


Required Qualifications: Education, Experience, Certification, and Knowledge/Skills/Abilities

§  Bachelor’s degree in social work, family studies or related field required.  Master’s degree preferred

§  Equivalent knowledge base obtained from professional or lived experience is welcomed in lieu of degree

§  Bilingual in Spanish and English preferred

§  3-5 years’ experience working with families in crisis situations.  Experience with culturally diverse communities, communities living in poverty, communities of color and vulnerable populations

§  Understanding of systems theory, strengths-based philosophy, and trauma-informed/healing focused care

§  Have self-awareness about how one’s own emotional state impacts their work, and the ability to effectively manage this

§  Management skills

§  Ability to work respectfully and communicate effectively with people whose backgrounds and identities differ from your own

§  Familiarity with community resources

§  Be self-directed and able to be flexible and adaptable

§  Strong verbal, written, and interpersonal communication skills

§  High level of organization, attention to detail, and ability to be self-motivated


Organizational Expectations

§  Adheres to MHM staff guidelines as outlined in the MHM policies and procedures manual

§  Being intentional about relationship with God.  As a servant-leader, we seek to build and model lifestyles of generosity, peace, and self-emptying love

§  Attends staff meetings and participates in staff learning activities, including assigned readings, occasional learning experiences and group discussions

§  Assist in community outreach activities, including fundraising events or public speaking

§  Effectively interacts and communicates with other Joshua Station/MHM staff/clients/customers/partners/etc.

Working Conditions

Some occasional evening and weekend hours may be required


Physical Requirements

The position requires desk and computer work and some light lifting of 20 pounds or less



§  Family Advocates



Joshua Station/Mile High Ministries
2330 West Mulberry Place
Denver, Colorado 80204


Amy Jackson
7203771103 ext305



Denver, CO 80204
Job type
Full Time
Pay rate
Ordained position
Exempt status
Problem Solving
Health Care and Social Services