Case Manager at Door Of Hope
Pasadena, CA 91101

Are you interested in making a difference in the lives of families facing homelessness? Are you searching for not just a job, but a calling? Door of Hope, a Christian, faith-based nonprofit that empowers families facing homelessness to transform their lives, is hiring a Case Manager to be part of our life-changing work.

As a Case Manager, you will empower families to overcome the practical, tangible challenges they face in their daily lives. You will build a culture of safety and security for families fleeing domestic violence, creating a positive environment that fosters healing for the whole family unit. You will support and encourage families as they pursue their goals through providing case planning, advocacy, and by sharing local resources.



  • Develop and supervise case management plans for families; track goals and progress by conducting weekly meetings with families
  • Create safety plans with families, performing safety transfers as needed
  • Establish a realistic budget with families and monitor their financial behavior
  • Assist families in pursuing educational programs for long-term income development
  • Support the Program Manager in implementation and development of program guidelines
  • Serve as key communication point between families and staff
  • Uphold program policies and hold families accountable for their compliance
  • Coordinate and conduct intakes with new families and orient new families to program
  • Use Apricot system to maintain all documentation
  • Provide crisis intervention, referrals, and accompany families to law enforcement and social service appointments; serve as advocate for residents as needed
  • Build and maintain strong relationships with different agencies regarding the needs and services of families (childcare, employment, legal, SSI, DPSS, health)
  • Attend and assist in weekly house meetings and special programs
  • Oversee room inspections, document & communicate program infractions to specific family
  • Provide house coverage and oversee house management duties
  • Perform any other task necessary to support the mission of Door of Hope


  • Bachelor’s and/or Master’s in Social Work, strongly preferred
  • Bilingual Spanish, strongly preferred
  • 1-3 years of experience in case management, strongly preferred
  • Domestic violence certificate, coursework, and/or 1-3 years of experience with DV cases, preferred
  • Familiarity with recovery models such as 12-step programs, preferred
  • Strong character reflecting Door of Hope’s Core Values: Christ-Centered, Holistic, Empowering, Relationship



Door Of Hope
PO Box 90455
Pasadean, California 91109


Melissa Yee


Pasadena, CA 91101
Job type
Full Time
40hrs 3 day shifts (7am-3:30pm) 2 evening shifts (2pm-10:30pm) per week
Pay rate
Depends On Experience
Ordained position
Exempt status
Coaching Individuals
Conducting Meetings
Problem Solving
Health Care and Social Services