Transitional Housing Case Manager at Door of Hope
Pasadena, CA

Are you interested in making a difference in the lives of families facing homelessness? Are you searching for not just a job, but a calling? Door of Hope, a Christian, faith-based nonprofit that empowers families facing homelessness to transform their lives, is hiring a Case Manager.

As a Case Manager, you will empower families to overcome the practical, tangible challenges they face in their daily lives, such as gaining employment/sustainable income, growing savings, obtaining affordable childcare, planning for the future by pursuing education, and eliminating legal and financial hardships. You will build a culture of safety and security for families fleeing domestic violence, creating a positive environment that fosters healing for the whole family unit. You will support and encourage families as they pursue their goals through providing case planning, advocacy, and by sharing local resources.

Hours:

+40 hours/week, select from a menu of scheduling options:
+Regular Schedule: 5 days/week, 8 hours/day, M-Th in office, F work from home, core business hours (generally 9am – 5:30pm)
+4/40: 4 10 hours/day in office M-TH, 2 evening shifts/week, all Fridays off
+9/80: 4 9 hours/day in office M-TH, 2 evening shifts/week, Fridays alternate between day off and 8 hours work from home

Responsibilities:

+Manage a caseload of up to ten families
+Participate in regular case conference, staff meetings, trainings and supervision meetings
+Coordinate, conduct, and orient new families to program
+Develop and supervise case management plans for families; track goals and progress by conducting weekly meetings with families
+Create safety plans, performing safety transfers as needed
+Establish a realistic budget and monitor financial behavior
+Assist families in pursuing educational programs for long-term income development
+Build and maintain strong relationships with relevant agencies (childcare, employment, legal, SSI, DPSS, health)
+Provide crisis intervention, referrals, and accompany families to law enforcement and social service appointments; serve as an advocate for residents as needed
+Support implementation and development of program guidelines
+Liaise between families and staff
+Uphold program policies and hold families accountable to their case plans
+Use Apricot system to maintain all documentation
+Document & communicate program infractions to specific family
+Provide house coverage and oversee house management duties
+Perform any other task necessary to support the mission of Door of Hope

Qualifications:

+Bachelor’s in Social Work or equivalent experience, strongly preferred
+Bilingual, especially in Spanish, strongly preferred
+3-5 years of experience in case management, strongly preferred
+Domestic violence certificate, coursework, and/or 3-5 years of experience with DV cases, preferred
+Knowledgeable about services for families experiencing homelessness throughout +Los Angeles County, strongly preferred

Character: (Do you embody Door of Hope’s four core values?)

+Christ-centered, expressed through:Faith: We have an active and personal relationship with Jesus Christ.

Calling: Out of a sense of calling, we go above and beyond to meet our mission.
Character: We demonstrate the character of Christ toward colleagues and families.

+Empowering, expressed through:

Trust: We trust one another, believe in one another, and give each other the freedom to take risks. (Mistakes are learning opportunities.)
Accountability: We nurture God-given strengths through coaching and accountability.

+Holistic, expressed through:

Whole Person: Our emotional, spiritual and personal well-being matter to one another.
Whole Organization: We are on one team with one mission. (We don’t do silos.)

+Relationship, expressed through:

Family: We love, celebrate, and pray with one another.
Reconciliation: We manage conflict, practice vulnerability, and pursue diversity with honesty and grace.

Address

Door of Hope
221 E Walnut ST #112
Pasadena, California 91101

Contact

Yeju Kim
626-653-8937
[email protected]

Website

doorofhope.us

Location
Pasadena, CA
Job type
Full Time
Posted
Hours/week
40/week | with a choice between: Regular Schedule OR 4/40 Schedule OR 9/80 Schedule
Pay rate
$26.00 - $30.00 per hour
Ordained position
No
Exempt status
Not Exempt
Skills
Collaboration
Communication
Interpersonal
Management
Problem Solving
Industries
Health Care and Social Services
Mission/Parachurch