Description
Do you have a passion to help families rebuild after the life-altering Eaton Fire? Door of Hope, a Christian nonprofit serving families facing homelessness since 1985, is launching an Eaton Fire Housing Assistance Program. We are hiring a Fire Disaster Case Manager to support families as they recover and rebuild their lives.

The Fire Disaster Case Manager will provide vital support to families impacted by fire disasters, helping them stabilize and rebuild. Door of Hope will leverage its expertise to assist families in securing both immediate and long-term housing, navigating FEMA and insurance claims, and addressing financial gaps not covered by FEMA, which may include move-in costs and rent. The Case Manager will also connect families with essential community resources including therapy, necessities, and job search assistance. In this role, the Case Manager will create individualized case plans, advocate for clients, and provide ongoing support to help families regain stability and move toward self-sufficiency. This work will foster a culture of safety and empowerment, guiding families through recovery and helping them rebuild a secure, positive future.

Schedule & Term

• 30 hours per week for 6 months from February - July, with possibility of extending depending on the needs of the program (as determined by Programs Leadership Team)

Select from a menu of scheduling options:

1. Regular Schedule: 4 days/week, 7-8 hours/day, M-Th in office, all Fridays off
2. 3/30: 3 10-hour days in office, any 3 days from M-TH

Responsibilities 

• Meet with clients to assess their immediate and long-term needs following the fire disaster, including housing, food, medical, and emotional support
• Design individualized recovery plans based on client needs, ensuring a holistic approach to restoring stability and security
• Offer immediate emotional support and crisis intervention to clients during the aftermath of the disaster
• Regularly follow up with clients to track their recovery progress and adjust support plans as necessary
• Identify and facilitate access to local, state, and federal resources such as temporary housing, food, financial assistance, mental health services, and legal support
• Work with government agencies, nonprofit organizations, and community groups, such as local churches, to secure services and aid for clients
• Guide clients through the application process for disaster relief funds, insurance claims, and other assistance programs
• Accurately document all client interactions, recovery plans, service referrals, and follow-up actions in Apricot and HMIS
• Advocate on behalf of clients in dealing with insurance companies, FEMA, and other agencies to ensure timely and fair recovery assistance
• Educate clients on their rights, available support programs, and the recovery process
• Assist clients in accessing legal support for insurance claims, disputes, and rebuilding issues
• Continue to monitor clients' progress, ensuring long-term recovery and access to any additional resources needed during the rebuilding process
• Provide clients with information and resources to prepare for future disasters, including creating emergency plans and understanding recovery options
• Support the Director of Housing & Homelessness Prevention in implementation and development of program guidelines
• Carry out any other tasks that may be required to support the mission of Door of Hope, ensuring that the organization’s overall goals and objectives are met
  Requirements

Qualifications

• BA in social work or related field OR 2-years of equivalent social services experience
• Bilingual Spanish, required
• 1 year experience in case management, strongly preferred
• Knowledge of homeless services and resources, preferred
• Must be a self-starter, highly organized, and capable of thriving in a fast-paced environment

Character (Do you embody Door of Hope’s four core values?)

Christ-centered, expressed through:

Faith: We have an active and personal relationship with Jesus Christ.
Calling: Out of a sense of calling, we go above and beyond to meet our mission.
Character: We demonstrate the character of Christ toward colleagues and families.

Empowering, expressed through:

Trust: We trust one another, believe in one another, and give each other the freedom to take risks. (Mistakes are learning opportunities.)
Accountability: We nurture God-given strengths through coaching and accountability.

Holistic, expressed through:

Whole Person: Our emotional, spiritual and personal well-being matter to one another.
Whole Organization: We are on one team with one mission. (We don’t do silos.)

Relationship, expressed through:

Family: We love, celebrate, and pray with one another.
Reconciliation: We manage conflict, practice vulnerability, and pursue diversity with honesty and grace.

Compensation & Benefits 

Expected compensation (depending on experience):  $28-30/hr.
Competitive benefits package including:

• Paid PTO: 12 sick days, 12 holidays, 10 vacation days (increases over tenure), 5 jury duty days, up to 5 bereavement days
• Health Insurance: We cover 100% of your premium on our Kaiser Gold HMO, Anthem HMO, and Anthem PPO Plans
  We cover 50% of your dependents’ premium for our health insurance plan
  Employer contribution to employee’s dental and vision premiums
• Therapy Subsidy
• 403(b): 3% dollar-for-dollar match

Website

doorofhope.us