Intake, and Resource & Referral Specialist at Door of Hope
Pasadena, CA

Full-time, Non-exempt (30 hours/week, role exists through February 2027)

Are you looking for not just a job, but a calling? Door of Hope, a Christian nonprofit, is hiring an Intake, Resource & Referral Specialist to support families affected by the Eaton Fire.

In this role, you'll serve as the resource coordination hub for our Eaton Fire Housing Assistance Team, collaborating with Case Managers to ensure families receive comprehensive, tailored support. Responsibilities include conducting client intakes, assessing needs, and connecting families to services such as housing support, FEMA, insurance, counseling, and employment resources. You'll maintain a database of disaster recovery resources, facilitate warm hand-offs to partner agencies, and track referrals to prevent duplication of benefits.

This role requires high organization, attention to detail, strong communication skills and above all, a compassionate commitment to serving families with care dignity. Join us in turning crisis into hope—one family at a time.

Find more about the role's responsibilities, qualifications, & benefits in the link provided: https://recruiting.paylocity.com/Recruiting/Jobs/Details/3962418

Address

Door of Hope
221 E Walnut ST #112
Pasadena, California 91101

Contact

Yeju Kim
6266538937
[email protected]

Website

doorofhope.us

Location
Pasadena, CA
Job type
Full Time
Posted
Hours/week
Full-time, Non-exempt (30 hours/week, role exists through February 2027)
Pay rate
$27 - $29/hour
Ordained position
No
Exempt status
Not Exempt
Skills
Critical Thinking
Customer Service
Interviews
Prioritizing
Screening Calls
Industries
Health Care and Social Services
Mission/Parachurch