Human Resources and Operations Associate at Door of Hope
Pasadena, CA

Do you want to make a difference in the lives of families facing homelessness? Do you thrive in roles where every detail counts toward making a profound impact? Are you searching for not just a job, but a calling? Door of Hope, a Christian nonprofit that serves families facing homelessness, is looking for a Human Resources and Operations Associate to be a part of our life-changing work.

In this role, you will work closely with the Chief Operations/Finance Officer and Human Resources Manager. From providing technical expertise to offering administrative support, you will be instrumental in ensuring the seamless functioning of our organization behind the scenes.

30-40 hours per week, Monday through Friday, occasional overtime
3-4 days in office in Pasadena

Human Resources Administrator  
-Partner with the HR Manager to cultivate a warm and supportive company culture aligned with Door of Hope’s core values, empowering employees to thrive
-Recruitment: facilitate the recruitment process by posting jobs, sourcing and screening candidates, scheduling interviews, and communicating with candidates
-Onboarding: create a welcoming environment by coordinating onboarding
-Offboarding: own offboarding logistics
-HRIS/ATS Administrator (Paylocity): ensure we are fully utilizing system’s capabilities, manage data integrity, generate HR metrics
-Benefits: administrate benefits, partner in benefits education
-Compliance: track mandatory trainings and document signatures, assist in keeping policies up-to-date
-Event Planning: plan engaging staff events to promote a healthy team culture, coordinate logistics
-HR Media Coordinator: provide regular content to marketing for social media platforms
-HR Special Projects: manage other special projects

Operations Administrative Assistant 
-Partner with the COO/CFO to ensure the organization runs seamlessly, supporting our staff in their life-changing, frontlines work
-Executive Assistant: support the COO/CFO, owning on a variety of operations-related projects spanning multiple departments
-Accounting Coordination: interface with outsourced accounting firm to provide details needed for accounting and oversee minor finance-related projects
-IT Coordinator: manage IT inventory, liaise with IT Consultant as needed
-Office Management: step in as receptionist when Executive Assistant to the CEO is unavailable

-Minimum 2+ years in an administrative role
-Highly detail-oriented, with proven organizational skills
-Proactive self-starter who excels in driving projects independently
-Personable and professional communicator
-Technologically savvy, fluent in GSuite and Microsoft Office; experience with HR and accounting software is a plus; must be able to own HRIS/ATS system
-Valid driver’s license and reliable transportation
-Ability to bend, reach, and lift up to 30 lbs.
-Bilingual Spanish is a plus

Compensation & Benefits  
Expected compensation (depending on experience): $25-27/hr.
Competitive benefits package including:  
-Paid PTO: 12 sick days, 12 holidays, 10 vacation days (increases over tenure), 5 jury duty days, up to 5 bereavement days
-Health Insurance:
We cover 100% of your premium on our Kaiser Gold HMO, Anthem HMO, and Anthem PPO Plans
-We cover 50% of your dependents’ premium for our health insurance plan
-Employer contribution to employee’s dental and vision premiums
-Therapy Subsidy
-403(b): 3% dollar-for-dollar match

Character (Do you embody Door of Hope’s four core values?)  
Christ-centered, expressed through: 
-Faith: We have an active and personal relationship with Jesus Christ.
-Calling: Out of a sense of calling, we go above and beyond to meet our mission.
-Character: We demonstrate the character of Christ toward colleagues and families.
Empowering, expressed through: 
-Trust: We trust one another, believe in one another, and give each other the freedom to take risks. (Mistakes are learning opportunities.)
-Accountability: We nurture God-given strengths through coaching and accountability.
Holistic, expressed through: 
-Whole Person:  Our emotional, spiritual and personal well-being matter to one another.
-Whole Organization: We are on one team with one mission. (We don’t do silos.)
Relationship, expressed through: 
-Family: We love, celebrate, and pray with one another.
-Reconciliation: We manage conflict, practice vulnerability, and pursue diversity with honesty and grace.


Door of Hope
221 E Walnut ST #112
Pasadena, California 91101


Melissa Yee
[email protected]


Pasadena, CA
Job type
Full Time
30-40 hours/week
Pay rate
$25-27/hr (depending on experience)
Ordained position
Exempt status
Not Exempt
Human Resources
Overseeing Operation
Health Care and Social Services