Case Manager (Social Services, BSW/MSW + Experience Strongly Preferred) at Door of Hope
Pasadena, CA

Are you interested in making a difference in the lives of families facing homelessness? Are you searching for not just a job, but a calling? Door of Hope, a Christian, faith-based nonprofit that empowers families facing homelessness to transform their lives, is hiring a Case Manager to be part of our life-changing work.

As a Case Manager, you will empower families to overcome the challenges they face in their daily lives, such as gaining employment/sustainable income, growing savings, obtaining childcare, planning for the future by pursuing education, and eliminating legal/financial hardships. You will build a culture of safety and security for families fleeing domestic violence, creating a positive environment that fosters healing for the whole family. You will support families as they pursue their goals through providing case planning, advocacy, and by sharing local resources.


  • Monday-Friday, 40 hours/week
  • Swing shift: 3 day shifts (7am-3:30pm) + 2 evening shifts (2pm-10:30pm) per week


  • Develop and supervise case management plans for families; track goals and progress by conducting weekly meetings with families
  • Create safety plans with families, performing safety transfers as needed
  • Establish a realistic budget with families and monitor their financial behavior
  • Assist families in pursuing educational programs for long-term income development
  • Support the Program Manager in implementation/development of program guidelines; hold families accountable for compliance
  • Coordinate and conduct intakes and orient new families to program
  • Provide crisis intervention, referrals, and accompany families to law enforcement and social service appointments; serve as advocate for residents
  • Build and maintain strong relationships with different agencies regarding the needs and services of families (childcare, employment, legal, SSI, DPSS, health)
  • Attend and assist in weekly house meetings and special programs
  • Oversee room inspections, document & communicate program infractions to specific family
  • Provide house coverage and oversee house management duties
  • Perform any other task necessary to support the mission of Door of Hope


  • Bachelor’s and/or Master’s in Social Work, strongly preferred
  • Bilingual Spanish, strongly preferred
  • 1-3 years of experience in case management, strongly preferred
  • Domestic violence certificate, coursework, and/or 1-3 years of experience with DV cases, preferred
  • Familiarity with recovery models such as 12-step programs, preferred
  • Strong character reflecting Door of Hope’s Core Values: Christ-Centered, Holistic, Empowering, Relationship

COVID-19 Precautions

  • Staggered work shifts
  • Hybrid in-office/work from home policy
  • Only 1 staff member scheduled/office space at all times
  • Staff and resident screening tools, including daily temperature and wellness checks


Door of Hope
PO Box 90455
Pasadena, California 91109


Melissa Yee
626-304-9130 x110


Pasadena, CA
Job type
Full Time
Pay rate
Depends on Experience, Full Benefits Package (including 100% health insurance coverage for employee for HMO/EPO plans)
Ordained position
Exempt status
Not Exempt
Coaching Individuals
Goal Setting
Health Care and Social Services