Chief of Staff / Director of Operations at Christ Church East Bay
Berkeley, CA 94709

Overview 

This position provides the operational and administrative counterpoint to the Lead Pastor position of Christ Church. The partnership between these two roles is essential to the smooth and productive ministry work of the staff and congregation. The Chief of Staff works under the direction of the Lead Pastor to provide, with him, leadership for the CCEB staff. The role is conceived as a key point of connection and continuity between ministries, staff members, congregants, teams, and committees and the specific duties of the role are shaped to complement the Lead Pastor and serve the needs of the church to accomplish its mission and vision. The Lead Pastor and Chief of Staff must have a strong, trust-based, relationship that results in a seamless working partnership.

KEY RESPONSIBILITIES
Staff Management 
In conjunction with the Lead Pastor, provides day-to-day management of the staff and makes sure that people, processes, and resources well support ministry objectives and initiatives.
Oversee staff members in regards to ensuring they are accountable to their ministry goals, pursuing spiritual, emotional, and relational health, and continued leadership development
Coach and support staff members; provide accountability
Facilitate good collaboration and communication between staff members and teams
Assist in resolving conflict or issues in the workplace
Create and maintain systems to help the staff function effectively
Serve as an ex-officio member of the Personnel Team and make recommendations to the team for changes in staffing structure, compensation, and/or benefits. Manage personnel budget and maintain current comp/benefit information
Work with the CCEB Pastor to organize yearly staff retreat as well as ongoing education and development of the staff
Work with others to provide staff celebrations and recognition program

Communications/Marketing 
Holds ownership of all church communications and works with staff and lay leaders to create (or oversee the creation of) content that “looks and feels like Christ Church” both internally and externally in support of the ministries of the church.
Oversee broad communication initiatives that use various media, including website, social media, mailchimp, snail mail
Ensure continuity and consistency in all church communications holding to established standards, including graphics.
Coordinate stewardship communications, including fall pledge campaign, quarterly statement letters, and year-end giving campaign
Oversee Digital Engagement ministry

Operations 
Sound management of the operations of the church is essential to help all aspects of church ministry to function at their best. Works hand in glove with the Operations Manager to:
Ensure established standards of practice are maintained in all areas
Maintain human resources best practices and ensure compliance with internal policies as well as state and federal employment regulations.
Accountable for Personnel-related processes and policies, including consistency and fairness in compensation recommendations, benefits, policies and procedures. Develop and maintain performance review processes.
Ensure the facilities of the church are used to undergird/facilitate all mission aspects of the church
Support the Facilities Ministry Team as needed for special projects
Manage the day-to-day operations and equipment of the Christ Church office

Facilities Management 
Working in partnership with the Facilities Team, responsible for the maintenance of the Christ Church facilities and landscaping at 2138 Cedar Street.
Responsible for the facility security and safety
Vendor management for repairs and maintenance and custodial services using green building practices as possible.
Represent Christ Church in all dealings with the City of Berkeley and Alameda County including for all property tax situations
Responsible for scheduling/managing events and tenant rentals for 2138 Cedar Street and for providing for event supervision as necessary. (Or, manage Event Coordinator)
Ensure compliance with all ADA regulations and guidelines
Maintain good relationships with Christ Church neighbors

Strategic Initiatives/Special Projects 
Participate in church’s strategic planning efforts by:
Organizing support/plans for new initiatives, structures, or ministries
Identifying implications of proposed strategic directions
Serving with special teams to assist with coordination and implementation of vision and program strategies

Financial Oversight/Accounting 
Serves as an ex-officio member of the Stewardship Team, oversees Stewardship communications, and works in conjunction with the Church Treasurer to:
hold the overall responsibility for the integrity of the accounting structure of the church
prepare annual church budget with staff and Session teams
monitor giving and operations cash flow to ensure ongoing financial health of the church
Own the risk management function of the church
Manage the church insurance policies, ensuring appropriate coverages, renewal schedules, and filing of claims.

Desired Background and Skill Set 
Growing and deepening faith in Jesus Christ
Maintain a life of integrity that reflects a genuine faith in Christ
Team player
Understanding the life of a church, its structures, and community with ability to partner with the pastoral staff to facilitate ministry well
Strong record of effectiveness as a leader, manager, and decision maker
Strong written and oral communication skills with the ability to create content that reflects and aligns with the ethos of Christ Church
Team builder who can bring out latent skills and talents in others
The ability to understand and interpret financial statements; knowledge of church bookkeeping a plus
Good analytical skills
Forward thinking and creative to keep systems and processes current and effective
Familiar with insurance needs, banking, taxes, and governmental and legal requirements related to non-profits
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook), Quickbooks, Planning Center
College degree with at least 5 years of management and operations experience; a Master’s Degree in business or equivalent with business and/or entrepreneurial experience is desirable.

Works with: Staff, Session, Personnel and Stewardship Teams, Volunteers
Attends: Weekly Staff meetings, Monthly Session Meetings,
Stewardship and Personnel Team Meetings
Directly Supervises: Operations Manager (HR, Bookkeeping)
Digital Engagement and Communications Coordinator
Provides support and guidance to: Church Treasurer
Team Leads of Stewardship and Personnel
Reports to:  Lead Pastor
Hours:  Full time (40+ hours per week)
Proposed
Schedule: Monday - Friday, some weekends and evenings
Sunday rotation a possibility
Back up: Operations Manager, Church Treasurer
Hire Contingencies:
Hire contingent on passing a background check
Hire contingent on passing Livescan fingerprinting
Hire contingent on passing a credit check

Address

Christ Church East Bay
2138 Cedar Street
Berkeley, California 94709

Contact

Patti Nicolson
5103334042
patti@christchurcheastbay.org

Website

www.christchurcheastbay.org

Location
Berkeley, CA 94709
Job type
Full Time
Posted
Hours/week
40+
Pay rate
$75-90K/year
Ordained position
No
Exempt status
Exempt
Skills
Administrative
Collaboration
Communication
Management
Managing Finances
Industries
Church Ministry